The visitor or user of the websites and services of the website www.e-charatsidis.gr is subject to the following terms, which he must read carefully. If you do not agree to any of the following terms, you should not use the website and the services offered through it.

Acceptance of the terms and conditions

E-charatsidis.gr may modify prices, terms and conditions of transactions at any time and without prior notice. You should check these terms regularly for any changes that may occur in the future. Using the website after the changes are made public will mean that you accept and agree to the changes. In case you do not agree with the new terms you should stop using the services of the website.

Access to the Website www.e-charatsidis.gr

Το e-charatsidis.gr έχει το δικαίωμα να τροποποιήσει να αναστείλει ή και να διακόψει για μικρό ή μεγάλο χρονικό διάστημα όλο ή μέρος του δικτυακού του τόπου, να αλλάξει, βελτιώσει ή αναβαθμίσει αυτήν χωρίς καμία ειδοποίηση. Το e-charatsidis.gr δεν είναι σε θέση να παρέχει εγγυήσεις όσον αφορά την παντελή απουσία ιών ή άλλων επιβλαβών προγραμμάτων.

Literary Property

All content of the website (information, texts, images, photos, logos and in general any kind of data), the e-charatsidis.gr logo is the intellectual property of e-charatsidis.gr, protected by Greek and International copyright law and is available to guests for personal use only. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without the prior written permission of Caretta-net..

Limitation of Liability

Although great importance has been given to the best illustration and description of our products, e-charatsidis.gr does not guarantee any typographical, numerical or display errors that may appear on the website as well as if the illustrations and product descriptions are accurate and complete. E-charatsidis.gr does not bear any responsibility or obligation to compensate for any damage and non-pecuniary damage resulting from the use of the website. You are responsible for protecting your system.

Links

E-charatsidis.gr may have links to other web sites. In this case e-charatsidis.gr is not responsible for the examination or evaluation, the content or the quality of the above sites. The risk or damage that may occur after your connection to these sites is your responsibility and you are solely responsible. E-charatsidis.gr does not bear any responsibility.

Privacy

All transactions carried out through e-charatsidis.gr are governed by International European Law regarding electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), Greek Law for the protection of the individual from data protection of a personal nature (L. 2472/1997 with the addition of PD 207/1998 & 79/2000 and article 8 of L. 2819/20000) as well as by the Law on consumer protection (L. 2251/1994) which regulates issues related to distance selling.

You may not provide any personal information if you simply browse our website. However, in case you want to purchase a product, you must provide us with the following information: your personal email, username, username, your full address, a landline or mobile number, fax number (optional) and occupation ( optionally).

E-charatsidis.gr states that the information requested by users is not provided for any reason to anyone other than the company. Our company maintains and uses these records for the information of its customers, statistical or financial reasons and of course for your best service. Every customer has the inalienable right at any time to change their details, to check their correctness as well as to delete their personal file. In case of submission of false data, e-charatsidis.gr has the ability to delete the customer and terminate his cooperation with the site.

Product returns

E-charatsidis.gr allow the return of products. In all cases of return of products it is necessary to send with the product the receipt of payment or the purchase invoice.

The cases where product returns are allowed are the following:

(a) Return of incorrect product

In case the product delivered to you is incorrect (ie it is not the product of your order) you can return it back to us, within ten (10) days from the date of receipt.
The return of products is done after a telephone communication, at 2310 727 070.

(b) Right of withdrawal

According to the law on consumer protection (Law 2251/1994) you have the right to return the product within ten (10) days from the date of receipt. Product return is only accepted if the product is in its original condition (not used and not damaged). In any case, the return costs are borne by the customer.

In order to make a product return, it is necessary to follow the procedure described in paragraph (a) above.

In any case, we recommend that you return the product with a registered parcel with the stated value of the actual value of the product, in order to avoid the risk of theft, damage or loss of your parcel.

(c) Return of defective product

In case of defective products and if the period of 10 days has not passed, they are returned according to the procedure described in paragraph (a).

(d) Order Cancellation

If you want to cancel an order, contact us (within two hours) from the moment of the order by sending us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.. After the cancellation of your order you will receive a relevant email confirming the cancellation.

(e) Refund

In case of product return, your money will be refunded within 30 days of receiving the product from our company, if the product is unused (has not been used and has not been altered) and is accompanied by the retail receipt.

In any case of refund on the part of the company against the customer, the company returns part or all of the value of the product and not additional charges charged, to the knowledge of the customer, during the purchase process, e.g. cash on delivery or shipping.

In case of refund, the company bears only the remittance costs related to its bank and not the costs related to the recipient's bank.

For the best and fastest service you should contact us by phone at 2310 727 070 or send us an e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..